Like the Standard Search, this allows you to search for emails in Cryoserver. The Advanced search provides extra Keyword search options, as explained below.
1. Period / Dates & Times [Uses Email date or date processed into Cryoserver] Please select a date & time range from the Period Quick Select.
Click the date, and use the Up/Down or Mouse Wheel to change the Day/Month/Year, or press DEL to clear the date or click the calendar icon to pop-up a Date selection calender.
2. Parties / From / To
Enter either names or email addresses in the box, separated by any of
, (comma) | (vertical bar) OR (uppercase 'or') [these join names with a logical OR]
; (semi-colon) & (ampersand) AND (upercase 'and') [these join names with a logical AND]
You can also perform a Domain search by entering an email domain starting with the @ symbol. The * wildcard is accepted, to match any characters - but it must not be the first character. Exclude names by prefixing with a - (minus) sign. See the Standard Search help for examples.
3. Apply search to determines how the Keywords will be used. Select any of o "Messages" to search the body text of each email
· "Attachments" to search the text extracted from each attachment o "Headers" to search for Message-IDs or information within the (largely hidden) header text of the email. Only the data part is indexed, not the labels.
4. To specify the words that should be included in the search, type each single word into the Keyword boxes (up to 4 words). You can choose to search forall (all words must be found in each email) or any of these words (any word can be found in each email). In addition, you can specify one of the following criteria for each keyword or set of keywords:
· No Modifier will search for the word as it appears in the box.
· Spelling Stems will search for words that may be derived from a root word. E.g. "halt" will find "halts", "halted" and "halting". o Sounds Similar will search for words with a similar spelling. E.g. Searching for "microsoft" will find "microsite" and "microscope".
To return only documents where the words are near each other, use the Group these words within dropdown menu. The smaller the number, the nearer the words must be. This is known as a Proximity Search.
Multiple Proximity Phrase searching You can now enter quoted phrases in each search keyword box, followed by a tilde-number sequence. [the word modifiers and group options are ignored]
Keyword1: "proximity phrase"~5 will find documents with these words separated up to 5 words apart Keyword2: "cryoserver fun"~4 will find cryoserver documents that may be quite fun!
With All of these words option, only documents that contain BOTH phrases are returned
With Any of these words option, documents that contain EITHER phrases will appear
5. Specify the words that should be excluded from the search, type the text in the Keyword boxes. See above for details of the search criteria.
6. When all the search criteria have been entered, click the Search button to begin the search.
7. A bar indicator will appear to show the progress of the search.
Search Results
If no emails can be found that match your search criteria, the following message is displayed: No messages matched your search criteria, please try again. To improve the chances of finding the emails that you are looking for, try broadening the search:
widen the date range remove the start or end date reduce the number of keywords
remove all or reduce the number of recipients
Emails that match the search criteria are listed in order of relevance.
For each email, the header information including date, time and size is displayed. The first few lines of the email are also shown, and a paperclip symbol indicates the presence of attachments. Keywords that you have entered into your search will be highlighted in the email shown.
To change the number of emails listed on each page, select a number from theChange page size to dropdown menu and click Go. Select "next >>" or "<< prev" to move forwards or backwards through the pages.
There are two main ways to sort the search results:
Click the “Customise Sort Order” button - a pop-up list box appears showing the criteria From, Relevance, Date Stored and Date Sent, by default. Choose the criteria that you want the search results listed in.
Click the “Ascending” option to order the emails by the listed criteria, from bottom to top of the list. Click “Descending” option to order the emails from top to bottom of the list.
To view the message in full, click on the email. Select Word Wrap Message to see the text word wrapped.
When viewing the message you have the option to view the Email header information by clicking on View Headers. This gives you the full information on where the message has come from & was going to.
When you have viewed the message, select Return to your search to go back to the email list; Forward to your inbox to send a copy of the email to your inbox; or Search again to carry out another search.